SUMMARY OF PROFESSIONAL EXPERIENCE
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14.75 Years of Experience managing teams in the Information Technology Area
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4.25 years in Nokia Siemens Networks and worked on multiple client
engagements across geographies (Telecom Projects in Kuwait, Spain, USA,
Philippines, Hungary, India), mostly in Customer Experience Management and
Device Management areas.
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Experience in People Management, Pre-Sales Support, Project
Management, Software Development and Implementation for diverse industry areas
including Telecom, Banking and Finance, Retirement and Health-Care, Strategy
Consulting and Industrial Chemicals
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Good Client Interfacing skills, team motivating skills and
communication skills
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Exposure to both Traditional and Agile Development Methodologies
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Trainer for Project Management and Technical Trainings
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Worked on projects covering all the SDLC (Software Development Life
Cycle) Phases (Proposal Preparation, Requirements Gathering, Analysis, Design,
Development, Testing, Implementation, Maintenance and Production Support)
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Been an SQA for designated projects ensuring Quality Process
Compliance.
Organizations worked for:
·
Technical Project Manager at Nokia Siemens Networks, Bangalore
(4.25 Years – Feb 2009 to May 2013)
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Associate Manager at Accenture Services Pvt. Ltd., Bangalore
(1.9 Years – Jan 2007–Dec 2008)
·
Programmer Analyst at Infosys Technologies Limited, Bangalore
(6 Years – Jan 2001–Jan 2007)
·
Senior Systems Analyst at Sonata Software Limited, Bangalore
(2.6 Years – Jun 1998–Jan 2001)
Education
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Post Graduate Diploma in Management (equivalent to MBA) in Systems
and Finance, Xavier Institute Management, Bhubaneswar, India (1996 –
1998)
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Bachelor of Technology (Computer Science and Engineering), Sir
C.R.Reddy College of Engineering, Eluru (Affiliated to Andhra University),
India (1992 – 1996)
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Other Certifications: PMI – PMP (ex), CSQA (Certified Software Quality Analyst), JAIIB Certification and Certificate in
Banking for Software Professionals, NSE’s Certification in Financial Markets– Securities
Market (Basics) Module, Lotus Notes R5 certified.
ACTIVITY OVERVIEW
Activities handled at Nokia Siemens Networks
Technical Project Manager for various Customer Accounts with focus on
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Managing internal teams and external collaborators and vendors to
deliver customized solutions based on NSN and third-party software to committed
cost and delivery timelines
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Managing the Development and Delivery of Solutions to Client Accounts
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Managing project teams in the areas of Data Ware housing, Customer
Experience Management and Device Management for Telecom Service Providers.
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Estimating and Pricing for Projects and Responses to RFI/RFQs
with focus on Margins and Profitability to NSN
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Providing Customer Feedback to the Product Teams for feature
additions.
·
Key Customer Accounts Handled:
o
Operator in Kuwait: As the main Systems Integration (SI) contact
for all customizations in Kuwait for Data warehousing projects, handled a
Portfolio of projects for Data warehousing and Device Management Customization
Projects extending over 2 Years, 15 people and ~2 M Euro in
Customization Budget. The projects scope involved upgrading existing NSN Data
Warehousing Solution to latest versions and integrating with their internal
(custom) data warehousing application. Development teams were from Budapest,
India and Kuwait.
o
Operator in Spain: Handled multiple projects involving
customization and installation of NSN’s Data Warehousing solution. Worked with
the Customer Teams to ensure they had deliverables from development teams on time
and within cost and stated quality parameters. The projects involved upgrading
and extending Product features as additional adapters (for Thresholding and
Profiling) and Probe integrations to enable additional KPIs to be calculated in
the product. The projects spanned about 1.5 years, 12 People, ~1.200
M Euro and involved teams from Budapest, India and Portugal.
o
Operator in the USA: The operator had their own version of S6b
interface for interfacing its MPN subscribers information to the enterprise AAA
system. This interface was implemented
as an addition to the IMS v 7.1 SP1.
This project was implemented for their Premium Corporate customers. The
project ran for 4 months with 6 people. The budgeted cost was 150 K
Euro (including Change Requests).
o
Leading Operator in India: The project involved Customization for PCS
customizations to swap a competitor’s PCRF solution and migrating the customer
data to NSN solution. The development
lasted 3 months with 8 people. The customization budget was ~20 K
Euro. The development team was from India.
Activities handled at Accenture Services Pvt. Ltd.
Service Introduction
Manager for
a leading Banking firm in the UK.
Set up and stabilized the Service Introduction team consisting of 5
SI Leads in Bangalore, India. The Service Introduction team ensures that
all relevant information is available to support teams when a Project moves to
Production (becomes as Service). We
evaluate every project for production readiness on the following parameters:
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Feature List completion
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Testing Phase success
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Documentation Completion / In-built Help modules
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Availability / Completion of Training
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Security considerations
Release Manager for a leading Telecom
player in the US: work included managing of team of 20 people on project
evaluation, representing development teams on Change Control Board meetings,
requirements and risk managements, Estimation and Schedule development and
managing projects to approved budget and Schedule
Activities handled at Infosys Technologies Limited.
Project Management for multiple Customer
Accounts in the Banking, Finance and Insurance and Health Care Domains in both
onsite and offshore roles. Worked on
Banking and Healthcare Projects for leading US Banks with team sizes between 15
and 25 people.
Project SQA for related projects
in the portfolio
Trainer for Lotus Notes and
Managerial trainings.
Activities handled at Sonata Software Limited.
Quality Consultant, System Analyst, Designer and Developer – worked on multiple projects covering all areas of the Software Development Life Cycle. Projects were mostly on the Domino Lotus Notes platform (Lotus Notes Client and web-based development and web-enablement of Client Application), Microsoft Exchange Server and integration with Oracle and Third-party ERP systems.
ACHIEVEMENTS
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Infosys Technologies Limited: MVP (Most Valuable Player) for
Oct-Nov-Dec Quarter of 2005 from the EMEA Division
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Sonata Software Limited: Best Consultant in the Consulting Group for
year 1998-99
Software Exposure
Operating Systems
|
Windows, Unix (12 months), Mainframes
(3 Months)
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Packages / Tools
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Domino Lotus Notes (Rel 4.5 to 7),
Oracle (7.3 to 10i), Sybase, Microsoft Excel, WebSphere Studio Application
Developer (WSAD), Seagate Analysis
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Programming Languages
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Visual Basic for Applications, C/C++,
HTML, JavaScript and Java basics
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Trainings Handled
Accenture
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Project Management Trainings related to PMP
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Infosys
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Lotus Notes R5, R6 for batches totaling over 60 participants
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Process Knowledge related Trainings like Requirements Management,
Onsite-Offshore Coordination
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Induction Training for new recruits into the organization
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Sonata
Software
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RBI, Chennai and REC, Trichy - Lotus Notes User and System
Administration and Application Development
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Representation in
Trade-shows
CSI Exhibition,
Mumbai, January, 1999: Showcasing Sonata's Products
and Services in Lotus Notes and related groupware technologies.
Personal Information:
Age: 39 Years
Email: my email id
Mobile
No: +91 98860 98816
